Your Satisfaction Matters
We want you to enjoy shopping with Aura Bloom.
Return Eligibility
Return requests may be accepted if they meet the following conditions:
- The request is submitted within [Return Period] after delivery.
- Products meet the applicable condition and packaging requirements.
- Proof of purchase is provided where necessary.
- Beauty and personal care products may have hygiene-related return restrictions, subject to applicable consumer law.
Damaged or Incorrect Products
If you receive a damaged, defective, or incorrect product, please contact our support team with your order number and relevant photographs.
Refund Processing
Approved refunds will be processed through [Refund Method] within [Refund Processing Time].
Return Shipping Charges
Return shipping costs depend on [Your Return Shipping Policy].
Contact Us
For assistance with returns or refunds, email [Your Support Email].
We are here to help resolve your concerns.